U.S. Department of Transportation investigates major airlines’ membership programs, raising concerns about declining value of accumulated miles[Gaiden]

U.S. Department of Transportation investigates major airlines’ membership programs, raising concerns about declining value of accumulated miles[Gaiden]



The US tourism industry news site “Skift” reports that the US Department of Transportation has launched an investigation into the membership programs of four major airlines. The study examines the impact of reduced mileage value, dynamic pricing, and additional fees on loyalty programs.



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