Satisfaction level of hotel membership program, big difference in whether or not to use points, reasons for joining differ between domestic and global hotels

Satisfaction level of hotel membership program, big difference in whether or not to use points, reasons for joining differ between domestic and global hotels



Announcement of the results of the “JD Power 2024 Hotel Membership Program Customer Satisfaction Survey.” The average for the global brand category was 662 points, and the average for the domestic brand category was 656 points, so there was no big difference.



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